Special weekday Matinees are available for most of our productions.
Contact our School Booking Coordinator for details!
DOWNLOAD Teacher Information 2009/2010 
DOWNLOAD 2009/2010 Season School Booking Form
Play Guides for 2009/2010 Season
Information and Policies for School Matinees
2009/2010 Season
The Citadel Theatre is proud to share our productions and our passion for theatre with school audiences from Edmonton and surrounding communities. We offer special matinees for school groups for many of the productions in our season, and consider these to be an important and essential part of our programming. We believe that all young people should have the opportunity to experience, appreciate, and participate in live theatre.
Sharing live theatre with new audiences, be they young people or adults, requires education and cooperation, as it is a communal and participatory art form. The Citadel Theatre works to ensure that all patrons have a positive experience when visiting the theatre. For school matinees, we rely heavily on the support of participating schools and teachers to ensure students come to the theatre prepared to enjoy the production and be good audience members.
The following information is provided to help you plan for your school’s visit to the Citadel Theatre. Please read through the information in detail, and do not hesitate to let us know if you have any questions or feedback.
Booking and Payment
All school bookings must be made through the Citadel Theatre’s School Booking Coordinator.
SHAR POWELL Phone: 780-428-2127 Fax: 780-428-2130 Email: schoolbooking@citadeltheatre.com
Deposit: A 20% non-refundable deposit is required to place and secure your booking.
Payment: Payment in full must be received four (4) weeks prior to your scheduled performance.
- Payments can be made via cheque, credit card or cash
- Cheques should be made payable to the Citadel Theatre
- Please include a copy of your invoice with your cheque, and/or write your school name and invoice number on the back of the cheque
Please note that demand for school matinee performances often exceeds supply, and we frequently need to place schools on waiting lists for tickets. If payment in full is not received on time, your school’s tickets will be released and sold to groups on the waiting list.
Supervision:
- For elementary students: one adult (a teacher or other supervisor) per eight students.
- For junior/senior high students: one adult (a teacher or other supervisor) per fifteen students.
Adult tickets can be purchased at the same price as student tickets for school matinees.
Changes and Cancellations: Please be as accurate as possible when placing your original order, as overbooking creates significant administrative challenges for the theatre and other patrons. If you need to adjust or cancel your original order before the final payment deadline, please complete a Change to Order form and submit to the School Booking Coordinator; receipt and approval of your request will be confirmed.
Requests for changes or refunds will not be accepted after the final payment deadline, and refunds are not given for patrons who do not attend the performance.
Special Needs: Requests for special needs or seating arrangements, such as wheelchair seating, must be made at the time of booking.
Travelling to and Arriving at the Theatre
The Citadel Theatre is located at 9828 101A Avenue in Downtown Edmonton. There are three theatres in the Citadel Theatre facility: the Shoctor Theatre, the Maclab Theatre and the Rice Theatre.
Dropoff and Pick-up: Buses can drop off and pick up students on the west side of the building – on 99 Street between 101A Avenue and 102 Avenue. There is no bus parking available on the Citadel Theatre’s perimeter. Bus parking is the school’s responsibility and should be arranged in advance.
When to Arrive: All school groups should arrive 30 minutes prior to the performance start time and take their seats as soon as possible. Please ensure your travel arrangements are adequate, as school groups that arrive after the performance has started will not be admitted and no refunds will be issued. If your school arrives late and is not admitted, you may wait until intermission and be seated then. (Seating latecomers, especially groups of latecomers, is disruptive to other audience members and the actors onstage. Also, a late start to a show can create further problems for schools that have specific pick up times.)
The Citadel Theatre schedules school matinees to ensure the best possible arrival and departure times for the greatest majority of schools. However, some schools may need to make special bussing arrangements in order to attend. Please note the approximate run time of your performance (included on the School Matinee Booking Form ) and ensure appropriate bussing arrangements. Schools are not permitted to leave the theatre during a performance.
Seating
Schools will be seated in the order they arrive at the theatre, after they check in with the ushers at the theatre doors. No physical tickets will be issued.
Teachers and other adult supervisors must sit scattered amongst students during school matinees, with as many seated in aisle seats as possible. Please ensure that potentially disruptive students are seated near, but not on, the aisles, as well as near appropriate adult supervision. If a Citadel Theatre representative asks you to adjust your seating, please comply with their request.
Please ensure that your students are seated in time at the top of the show and following intermission.
If an audience member needs to leave the theatre during a performance for any reason, they will be readmitted at the Front of House staff’s discretion. They will not be ushered back to their original seat upon return to the theatre, but placed in a vacant seat at the back of the theatre, so as to not disturb other audience members.
Teachers and other adult supervisors are responsible for their students’ conduct while at the Citadel Theatre at all times.
Theatre Etiquette and Conduct Expectations
Unfortunately, incidents of inappropriate and disruptive behavior have been occurring more frequently at the theatre during school matinees, so we ask that you review the following information in detail with your students prior to coming to the theatre.
The following items are not allowed in the theatre:
- Food and drink (except that sold during intermission and/or permitted by the Citadel Theatre, such as bottled water and ice cream)
- Cameras and other recording devices (please note that taking photographs or other recordings in the theatre is strictly prohibited by law)
Basic courtesy:
- Turn OFF and put away all electronic devices prior to entering the theatre, such as cell phones, iPods, video game systems, etc. (if possible, please prevent your students from bringing such items with them to the theatre)
- Do not place your feet on the seat in front of you
- The actors onstage can see and hear the audience during the performance – it is important that audience members not talk or move around/fidget during the performance, as this can be distracting for the actors, as well as fellow audience members
- There is no dress code at the Citadel Theatre, but we respectfully request that patrons refrain from wearing hats in the theatre
- School groups are not permitted to leave the theatre during a performance/before the performance is over because of inadequate travel arrangements
Inappropriate behavior:
Citadel Theatre representatives watch carefully during performances for inappropriate behavior, especially behavior that could endanger an actor or audience member. Inappropriate behavior includes, but is not limited to:
- Talking in the audience
- The use of laser pointers or other light- or sound- emitting devices
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Deliberately interfering with an actor or the performance (tripping, throwing items on or near the stage, etc.)
Audience members identified as engaging in this type of behavior will be removed from the theatre during the performance or at intermission. The school representatives present will be notified, a letter will be sent to the school, and a note will be placed on the school’s file at the Citadel Theatre. Schools that have had two incidents of inappropriate behavior may have their school booking privileges suspended, either temporarily or permanently, at the Citadel Theatre’s discretion.
The Citadel Theatre welcomes and encourages questions and feedback on all of our programs and services.
Please do not hesitate to contact us with your thoughts and suggestions.
Shar Powell
School Booking Coordinator
780-428-2127
schoolbooking@citadeltheatre.com
2009/2010 Season |
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 THE JUNGLE BOOK Shoctor Theatre Mon, Oct 19, 2009 @ 1 PM Tue, Oct 20, 2009 @ 9:45 AM [Oct 20 1 PM show is Sold Out] Wed, Oct 21, 2009 @ 9:45 AM & 1 PM Thu, Oct 22, 2009 @ 9:45 AM Tue, Oct 27, 2009 @ 1 PM Wed, Oct 28, 2009 @ 9:45 AM & 1 PM Thu, Oct 29, 2009 @ 9:45 AM [Sold Out] Recommended for ages 5 years and up |
 ATB Financial presents A CHRISTMAS CAROL Maclab Theatre Tue, Dec 1, 2009 @ 12 PM Wed, Dec 2, 2009 @ 12 PM Wed, Dec 9, 2009 @ 12 PM Thu, Dec 10, 2009 @ 12 PM Tue, Dec 15, 2009 @ 12 PM Wed, Dec 16, 2009 @ 12 PM Recommended for ages 7 years and up |
 DISNEY’S BEAUTY AND THE BEAST Shoctor Theatre Wed, May 12, 2010 @ 12 PM Tue, May 18, 2010 @ 12 PM Wed, May 19, 2010 @ 12 PM Wed, May 26, 2010 @ 12 PM Recommended for ages 5 years and up |
2009/2010 Season |
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 THE DROWSY CHAPERONE Shoctor Theatre Thu, Sept 17, 2009 @ 1:30 PM Wed, Sept 23, 2009 @ 12 PM |
 WINGFIELD LOST AND FOUND Shoctor Theatre Thu, Jan 21, 2010 @ 1:30 PM |
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2009/2010 Season
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 ROCK ‘N’ ROLL Shoctor Theatre Thu, Nov 19, 2009 @ 1:30 PM Wed, Nov 25, 2009 @ 12 PM AUDIENCE ADVISORY Strong Language |
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 THE GLASS MENAGERIE Shoctor Theatre Thu, April 8, 2010 @ 1:30 PM Wed, April 14, 2010 @ 12 PM AUDIENCE ADVISORY Smoking onstage |
Robbins Family Series
Other Events