Phone 780.425.1820 Toll-Free 1.888.425.1820 Email boxoffice@citadeltheatre.com Location 9828 101A Avenue NW
Edmonton AB T5J 3C6

We are not affiliated with any unauthorized third-party sellers. Beware of inflated prices on third-party sites. We strongly discourage patrons from purchasing tickets on any site other than directly from citadeltheatre.com, as these tickets may not be valid for entry.
We deal only in Canadian currency.
Please do not send your credit card information via e-mail.

Please contact boxoffice@citadeltheatre.com regarding any lost or found items.

Refund Policy:

Tickets are final sale (No Refunds)

Exchange Policy:

Patrons may make exchanges up until 24 hours before their scheduled performance, for any other date of that same show.
For casual ticket there is a $5 exchange fee per ticket, as well as any price difference that may occur if the show they are moving into is more expensive, or if they are moving into a higher price code.
Subscribers pay no exchange fee

Further details on Citadel Theatre Policies (including our Privacy Policy and Patron Code of Conduct) are available at the link below:

Box Office