CONTACT BOX OFFICE
Phone: 780.425.1820
Toll-Free: 1.888.425.1820
Email: boxoffice@citadeltheatre.com
Address: 9828 101A Avenue NW. Edmonton, AB. T5J 3C6
BOX OFFICE HOURS
May 15: 9:30am – 7:00pm (phone); 9:30pm – 8:00pm (in-person)
May 17: 12:00pm – 7:00pm (phone); 12:00pm – 8:00pm (in-person)
May 18: 12:00pm – 5:00pm (phone and in-person)
May 19: CLOSED
May 20 – 23: 9:30am – 7:00pm (phone); 9:30am – 8:00pm (in-person)
May 24 – 25: 12:00pm – 7:00pm (phone); 12:00 – 8:00pm (in-person)
May 26 – 29: 9:30am – 5:00pm (phone and in-person)
May 30: 9:30am – 3:00pm (phone and in-person)
May 31 – June 1: CLOSED
IMPORTANT INFORMATION
- Tickets to productions are only valid if purchased through the Citadel Theatre. We strongly discourage patrons from purchasing from any other sellers.
- We deal only in Canadian currency.
- Please do not send your credit card information via e-mail.
POLICY INFORMATION
Refund Policy:
Tickets are final sale (No Refunds)
Exchange Policy:
- Patrons may make exchanges up until 24 hours before their scheduled performance, for any other date of that same show.
- For casual ticket there is a $5 exchange fee per ticket, as well as any price difference that may occur if the show they are moving into is more expensive, or if they are moving into a higher price code.
- Subscribers pay no exchange fee