CONTACT BOX OFFICE
Phone: 780.425.1820
Toll-Free: 1.888.425.1820
Email: boxoffice@citadeltheatre.com
Address: 9828 101A Avenue NW. Edmonton, AB. T5J 3C6
BOX OFFICE HOURS
| IN-PERSON HOURS | PHONE HOURS | |||||
|---|---|---|---|---|---|---|
| Monday, April 6: | 10:00 am | – | 5:00 pm | 10:00 am | – | 5:00 pm |
| Tuesday, April 7: | 9:30 am | – | 8:00 pm | 9:30 am | – | 7:00 pm |
| Wednesday, April 8: | 9:30 am | – | 8:00 pm | 9:30 am | – | 7:00 pm |
| Thursday, April 9: | 9:30 am | – | 8:00 pm | 9:30 am | – | 7:00 pm |
| Friday, April 10: | 9:30 am | – | 8:00 pm | 9:30 am | – | 7:00 pm |
| Saturday, April 11: | 12:00 pm | – | 8:00 pm | 12:00 pm | – | 7:00 pm |
| Sunday, April 12: | 12:00 pm | – | 5:00 pm | 12:00 pm | – | 5:00 pm |
| Monday, April 13: | 10:00 am | – | 5:00 pm | 10:00 am | – | 5:00 pm |
| Tuesday, April 14: | 9:30 am | – | 6:30 pm | 9:30 am | – | 5:00 pm |
| Wednesday, April 15: | 9:30 am | – | 8:00 pm | 9:30 am | – | 7:00 pm |
| Thursday, April 16: | 9:30 am | – | 8:00 pm | 9:30 am | – | 7:00 pm |
| Friday, April 17: | 9:30 am | – | 8:00 pm | 9:30 am | – | 7:00 pm |
| Saturday, April 18: | 12:00 pm | – | 8:00 pm | 12:00 pm | – | 7:00 pm |
| Sunday, April 19: | 12:00 pm | – | 5:00 pm | 12:00 pm | – | 5:00 pm |
IMPORTANT INFORMATION
-
We are not affiliated with any unauthorized third-party sellers. Beware of inflated prices on third-party sites. We strongly discourage patrons from purchasing tickets on any site other than directly from citadeltheatre.com, as these tickets may not be valid for entry.
-
We deal only in Canadian currency.
- Please do not send your credit card information via e-mail.
We are not affiliated with any unauthorized third-party sellers. Beware of inflated prices on third-party sites. We strongly discourage patrons from purchasing tickets on any site other than directly from citadeltheatre.com, as these tickets may not be valid for entry.
We deal only in Canadian currency.
POLICY INFORMATION
Refund Policy:
Tickets are final sale (No Refunds)
Exchange Policy:
- Patrons may make exchanges up until 24 hours before their scheduled performance, for any other date of that same show.
- For casual ticket there is a $5 exchange fee per ticket, as well as any price difference that may occur if the show they are moving into is more expensive, or if they are moving into a higher price code.
- Subscribers pay no exchange fee
Further details on Citadel Theatre Policies (including our Privacy Policy and Patron Code of Conduct) are available at the link below: