BOX OFFICE HOURS

IN-PERSON HOURS PHONE HOURS
Monday, July 6: 10:00 am 5:00 pm 10:00 am 5:00 pm
Tuesday, July 7: 9:30 am 8:00 pm 9:30 am 7:00 pm
Wednesday, July 8: 9:30 am 8:00 pm 9:30 am 7:00 pm
Thursday, July 9: 9:30 am 8:00 pm 9:30 am 7:00 pm
Friday, July 10: 9:30 am 10:45 pm 9:30 am 9:45 pm
Saturday, July 11: 12:00 pm 10:45 pm 12:00 pm 9:45 pm
Sunday, July 12: 12:00 pm 5:00 pm 12:00 pm 5:00 pm
Monday, July 13: 10:00 am 5:00 pm 10:00 am 5:00 pm
Tuesday, July 14: 9:30 am 5:00 pm 9:30 am 5:00 pm
Wednesday, July 15: 9:30 am 8:00 pm 9:30 am 7:00 pm
Thursday, July 16: 9:30 am 8:00 pm 9:30 am 7:00 pm
Friday, July 17: 9:30 am 8:00 pm 9:30 am 7:00 pm
Saturday, July 18: 12:00 pm 8:00 pm 12:00 pm 7:00 pm
Sunday, July 19: 12:00 pm 5:00 pm 12:00 pm 5:00 pm

IMPORTANT INFORMATION

  • We are not affiliated with any unauthorized third-party sellers. Beware of inflated prices on third-party sites. We strongly discourage patrons from purchasing tickets on any site other than directly from citadeltheatre.com, as these tickets may not be valid for entry.

  • We deal only in Canadian currency.

  • Please do not send your credit card information via e-mail.

LOST & FOUND

Please contact boxoffice@citadeltheatre.com regarding any lost or found items.


POLICY INFORMATION

Refund Policy:

Tickets are final sale (No Refunds)

Exchange Policy:

  • Patrons may make exchanges up until 24 hours before their scheduled performance, for any other date of that same show.
  • For casual ticket there is a $5 exchange fee per ticket, as well as any price difference that may occur if the show they are moving into is more expensive, or if they are moving into a higher price code.
  • Subscribers pay no exchange fee

Further details on Citadel Theatre Policies (including our Privacy Policy and Patron Code of Conduct) are available at the link below: