CONTACT BOX OFFICE
Phone: 780.425.1820
Toll-Free: 1.888.425.1820
Email: boxoffice@citadeltheatre.com
Address: 9828 101A Avenue NW. Edmonton, AB. T5J 3C6
BOX OFFICE HOURS
| IN-PERSON HOURS | PHONE HOURS | |||||
|---|---|---|---|---|---|---|
| Monday, November 17: | 10:00 am | – | 5:00 pm | 10:00 am | – | 5:00 pm |
| Tuesday, November 18: | 9:30 am | – | 5:00 pm | 9:30 am | – | 5:00 pm |
| Wednesday, November 19: | 9:30 am | – | 8:00 pm | 9:30 am | – | 7:00 pm |
| Thursday, November 20: | 9:30 am | – | 8:00 pm | 9:30 am | – | 7:00 pm |
| Friday, November 21: | 9:30 am | – | 8:00 pm | 9:30 am | – | 7:00 pm |
| Saturday, November 22: | 12:00 pm | – | 8:00 pm | 12:00 pm | – | 7:00 pm |
| Sunday, November 23: | 12:00 pm | – | 8:00 pm | 12:00 pm | – | 7:00 pm |
| Monday, November 24: | 10:00 am | – | 5:00 pm | 10:00 am | – | 5:00 pm |
| Tuesday, November 25: | 9:30 am | – | 5:00 pm | 9:30 am | – | 5:00 pm |
| Wednesday, November 26: | – | 8:00 pm | 9:30 am | – | 7:00 pm | |
| Thursday, November 27: | 9:30 am | – | 8:00 pm | 9:30 am | – | 7:00 pm |
| Friday, November 28: | 9:30 am | – | 8:00 pm | 9:30 am | – | 7:00 pm |
IMPORTANT INFORMATION
- Tickets to productions are only valid if purchased through the Citadel Theatre. We strongly discourage patrons from purchasing from any other sellers.
- We deal only in Canadian currency.
- Please do not send your credit card information via e-mail.
POLICY INFORMATION
Refund Policy:
Tickets are final sale (No Refunds)
Exchange Policy:
- Patrons may make exchanges up until 24 hours before their scheduled performance, for any other date of that same show.
- For casual ticket there is a $5 exchange fee per ticket, as well as any price difference that may occur if the show they are moving into is more expensive, or if they are moving into a higher price code.
- Subscribers pay no exchange fee
Further details on Citadel Theatre Policies (including our Privacy Policy and Patron Code of Conduct) are available at the link below: