CONTACT BOX OFFICE
Phone: 780.425.1820
Toll-Free: 1.888.425.1820
Fax: 780.428.2130
Email: boxoffice@citadeltheatre.com
Address: 9828 101A Avenue NW. Edmonton, AB. T5J 3C6
BOX OFFICE HOURS
Nov 30 – Dec 1: 9:30am – 7:00pm (phones); 9:30am – 8:00pm (in-person)
December 2: 12:00pm – 7:00pm (phones); 12:00pm – 8:00pm (in-person)
December 3: 12:00pm – 5:00pm (phones & in-person)
December 4: 10:00am – 500pm (phones & in-person)
December 5: 9:30am – 5:00pm (phones & in-person)
December 6: 9:30am – 7:00pm (phones); 9:30am – 8:00pm (in-person)
December 7 – 8: 9:30am – 7:00pm (phones); 9:30am – 8:30pm (in-person)
December 9: 12:00pm – 7:00pm (phones); 12:00pm – 8:30pm (in-person)
December 10: 12:00pm – 7:00pm (phones); 12:00pm – 8:00pm (in-person)
December 11: 10:00pm – 5:00pm (phones & in-person); Closed 10:45am – 12:00pm
December 12: 9:30am – 5:00pm (phones & in-person)
December 13 – 14: 9:30am – 7:00pm (phones); 9:30am – 8:00pm(in-person)
December 15: 9:30am – 7:00pm (phones); 9:30am – 8:00pm (in-person); Closed 3:00pm – 5:00pm
December 16 – 17: 12:00pm – 7:00pm (phones); 12:00pm – 8:00pm (in-person)
Nov 30 – Dec 1: 9:30am – 7:00pm (phones); 9:30am – 8:00pm (in-person)
December 2: 12:00pm – 7:00pm (phones); 12:00pm – 8:00pm (in-person)
December 3: 12:00pm – 5:00pm (phones & in-person)
December 4: 10:00am – 500pm (phones & in-person)
December 5: 9:30am – 5:00pm (phones & in-person)
December 6: 9:30am – 7:00pm (phones); 9:30am – 8:00pm (in-person)
December 7 – 8: 9:30am – 7:00pm (phones); 9:30am – 8:30pm (in-person)
December 9: 12:00pm – 7:00pm (phones); 12:00pm – 8:30pm (in-person)
December 10: 12:00pm – 7:00pm (phones); 12:00pm – 8:00pm (in-person)
December 11: 10:00pm – 5:00pm (phones & in-person); Closed 10:45am – 12:00pm
December 12: 9:30am – 5:00pm (phones & in-person)
December 13 – 14: 9:30am – 7:00pm (phones); 9:30am – 8:00pm(in-person)
December 15: 9:30am – 7:00pm (phones); 9:30am – 8:00pm (in-person); Closed 3:00pm – 5:00pm
December 16 – 17: 12:00pm – 7:00pm (phones); 12:00pm – 8:00pm (in-person)
IMPORTANT INFORMATION
- Tickets to productions are only valid if purchased through the Citadel Theatre. We strongly discourage patrons from purchasing from any other sellers.
- We deal only in Canadian currency.
- Please do not send your credit card information via e-mail.
POLICY INFORMATION
Refund Policy:
Tickets are final sale (No Refunds)
Exchange Policy:
- Patrons may make exchanges up until 24 hours before their scheduled performance, for any other date of that same show.
- For casual ticket there is a $5 exchange fee per ticket, as well as any price difference that may occur if the show they are moving into is more expensive, or if they are moving into a higher price code.
- Subscribers pay no exchange fee