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Box Office Information

Contact > Box Office Information

CONTACT BOX OFFICE

Phone: 780.425.1820
Toll-Free: 1.888.425.1820
Fax: 780.428.2130
Email: boxoffice@citadeltheatre.com
Address: 9828 101A Avenue NW. Edmonton, AB. T5J 3C6


BOX OFFICE HOURS

January 24 – 27: 9:30am – 7:00pm (phones), 9:30am – 8:00pm (in-person)
January 28: 1:00pm – 7:00pm (phones); 1:00pm – 8:00pm (in-person)
January 29: 12:00pm – 5:00pm (phones & in-person)
January 30: 10:00am – 8:30pm (phones & in-person)
January 31 – February 3: 9:30am – 7:00pm (phones); 9:30am – 8:00pm (in-person)
February 4 – 5: 12:00-7:00 (phones); 12:00pm – 8:00pm (in-person)
February 6: 10:00am – 5:00pm (phones & in-person)
February 7 – 10: 9:30am – 7:00pm (phones); 9:30am – 8:00pm (in-person)
February 11 – 12: 12:00pm – 7:00pm (phones); 12:00pm – 8:00pm (in-person)

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IMPORTANT INFORMATION

  • Tickets to productions are only valid if purchased through the Citadel Theatre. We strongly discourage patrons from purchasing from any other sellers.
  • We deal only in Canadian currency.
  • Please do not send your credit card information via e-mail.

LOST & FOUND

Please contact boxoffice@citadeltheatre.com regarding any lost or found items.


POLICY INFORMATION

Refund Policy:

Tickets are final sale (No Refunds)

Exchange Policy:

  • Patrons may make exchanges up until 24 hours before their scheduled performance, for any other date of that same show.
  • For casual ticket there is a $5 exchange fee per ticket, as well as any price difference that may occur if the show they are moving into is more expensive, or if they are moving into a higher price code.
  • Subscribers pay no exchange fee

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9828 101 A Avenue,
Edmonton, AB T5J 3C6
Box Office

780.425.1820

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The Citadel Theatre is in the heart of amiskwaciwâskahikan (Edmonton, AB), and we are proud to call Treaty 6 territory home.