The Citadel Theatre, one of Canada’s largest and busiest professional, not-for-profit theatre companies and facilities, is looking for two reliable, customer service oriented individuals to join our Front of House Department as a part-time casual House Captain.
Reporting to the Front of House Manager, The House Captain ensures smooth and efficient seating and departure of patrons at performances and events.
KEY ACCOUNTABILITIES
- Ensure the smooth and efficient seating and departure of patrons at performances and events.
- Provide a high level of customer service.
- Maintain order and ensure adherence to theatre and safety rules.
- Other duties as requested.
REQUIRED QUALIFICATIONS
- Experience: 1+ Years of experience in Customer Service
- Skills:
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- Frequently available to work flexible hours on weekends and evenings (some weekday availability would be an asset).
- Ability to thrive in a fast-paced environment.
- Excellent verbal communication skills.
- Ability to problem solve and think on your feet.
- Frequently available to work flexible hours on weekends and evenings (some weekday availability would be an asset).
- Ability to thrive in a fast-paced environment.
- Excellent verbal communication skills.
- Ability to problem solve and think on your feet.
DESIRED QUALIFICATIONS
- First Aid Certified.
- Ability to occasionally work evenings and weekends as required.
- Ability to stand and work while standing for long periods.
TO APPLY
Qualified applicants are encouraged to email their resume and cover letter to Human Resources at humanresources@citadeltheatre.com.
The Citadel Theatre is committed to having our team reflect the community it serves and actively welcome applicants from diverse and equity-seeking backgrounds. The Citadel also endeavors to create and guard a culture of respect and cooperation with all staff, artists, colleagues, volunteers and internal/external parties. Thank you for your interest but only those persons chosen for interviews will be contacted. No telephone calls please.
Hourly Rate: $16 per hour.
The Citadel Theatre wishes to acknowledge that the land on which we gather is Treaty No. 6 territory and a traditional meeting ground and home of the First Nations, including both the treaty signatories – Cree, Saulteaux, Nakota Sioux, Stony and Cree-Iroquois – as well as other Indigenous peoples, such as the Blackfoot and Métis, who occupy this land. We extend our appreciation for the opportunity to live, create and perform on this territory.
Nikistêyhtamâkânân oma askîwihtâwin ita kâ mâwasakôyâhk Nikotwâsik Kâ akihtêk omâmawôpayônôwâw Nistam Îyinôwak, nânapo ôkih tipahamawâkan tahkikwanênkêwak-Nêhîyawak, Nahkawînôwak, Opwâsîmowak, Asinî Pwâtak êkwah Nêhîyaw Paskosikanak-êkwah kotakak Îyinôwak, tâpiskôc Kaskitêwayasitak êkwah Âpihtwâyak, kâkîh kikîwîhkêcik otah. Nitâniskê nanâskôtênân tawâw ôtah êh ayâyâhk tita wîci pimâtisîhtamâhk, tita osîhcikêyâhk êkwah tita nôkohtihiwêyâhk otah askîwihtâwinihk.