CONTACT BOX OFFICE
Phone: 780.425.1820
Toll-Free: 1.888.425.1820
Email: boxoffice@citadeltheatre.com
Address: 9828 101A Avenue NW. Edmonton, AB. T5J 3C6
BOX OFFICE HOURS
| IN-PERSON HOURS | PHONE HOURS | |||||
|---|---|---|---|---|---|---|
| Mon Aug 3: | CLOSED | |||||
| Tue Aug 4: | 9:30 am | – | 5:00 pm | 9:30 am | – | 5:00 pm |
| Wed Aug 5: | 9:30 am | – | 5:00 pm | 9:30 am | – | 5:00 pm |
| Thu Aug 6: | 9:30 am | – | 5:00 pm | 9:30 am | – | 5:00 pm |
| Fri Aug 7: | 9:30 am | – | 5:00 pm | 9:30 am | – | 5:00 pm |
| Sat Aug 8: | CLOSED | |||||
| Sun Aug 9: | CLOSED | |||||
| Mon Aug 10: | 10:00 am | – | 5:00 pm | 10:00 am | – | 5:00 pm |
| Tue Aug 11: | 9:30 am | – | 5:00 pm | 9:30 am | – | 5:00 pm |
| Wed Aug 12: | 9:30 am | – | 5:00 pm | 9:30 am | – | 5:00 pm |
| Thu Aug 13: | 9:30 am | – | 5:00 pm | 9:30 am | – | 5:00 pm |
| Fri Aug 14: | 9:30 am | – | 5:00 pm | 9:30 am | – | 5:00 pm |
| Sat Aug 15: | CLOSED | |||||
| Sun Aug 16: | CLOSED | |||||
IMPORTANT INFORMATION
-
We are not affiliated with any unauthorized third-party sellers. Beware of inflated prices on third-party sites. We strongly discourage patrons from purchasing tickets on any site other than directly from citadeltheatre.com, as these tickets may not be valid for entry.
-
We deal only in Canadian currency.
- Please do not send your credit card information via e-mail.
LOST & FOUND
Please contact boxoffice@citadeltheatre.com regarding any lost or found items.
POLICY INFORMATION
Refund Policy:
Tickets are final sale (No Refunds)
Exchange Policy:
- Patrons may make exchanges up until 24 hours before their scheduled performance, for any other date of that same show.
- For casual ticket there is a $5 exchange fee per ticket, as well as any price difference that may occur if the show they are moving into is more expensive, or if they are moving into a higher price code.
- Subscribers pay no exchange fee
Further details on Citadel Theatre Policies (including our Privacy Policy and Patron Code of Conduct) are available at the link below: