The T-Coil hearing loops carry baseband audio-frequency currents; no carrier signal is used. The T- Coil Hearing loop system can pick up the speaker’s voice or other auditory stimulus with a minimum of distortion and no background noise. Both the Maclab and Shoctor theatre are equipped with T-Coil capabilities. Depending on the make and model of hearing aid ,users sitting within the t-coil accessible seating areas will automatically be connected to the T-Coil Hearing Loop when the system once the T-Coil is active.
SHOCTOR THEATRE
For T-coil hearing loop accessibility in the Shoctor you will need to be seated in rows B-S. If you need to make changes to your seating for access, please notify the Box Office or an usher. If you are hard of hearing but do not use a hearing aid or require additional hearing support please see an usher at the ice cream table in the theatre lobby when you arrive to pick up an Audio Loop Receiver, which can be used with any stereo headset. Guests may bring their own headset or borrow a pair of our headsets or earbuds, free of charge. You must leave your government issued ID as a deposit until the receiver and/or headset is returned at the end of the performance.
PLEASE NOTE: The Hearing Loop is not available in the first three rows of the Shoctor Theatre.
The Shoctor Theatre Hearing Loop was provided by Hearing Loops Canada Edmonton, and made possible by incredible donors and community partners, the Shoctor Family.
A Shoctor T-Coil Hearing Loop headset which includes earbuds placed on top of the Hearing Loop box.
MACLAB THEATRE
The Maclab Theatre features an audio loop for individuals with reduced ranges of hearing.
The loops carry baseband audio-frequency currents; no carrier signal is used. This allows the performance on stage to be transmitted to the reduced-hearing listener clearly and free of other distracting noise in the environment. Please see an usher at the theatre when you arrive to pick up your audio loop receiver, which can be used with any stereo headset. Guests may bring their own headset or borrow a pair of our headsets or earbuds, free of charge. You must leave your government issued ID as a deposit until the receiver and/or headset is returned at the end of the performance.
PLEASE NOTE: THE HEARING LOOP IS ONLY AVAILABLE IN SECTIONS D, E, AND F OF THE MACLAB THEATRE.
THE MACLAB THEATRE HEARING LOOP WAS GENEROUSLY DONATED BY: Audiology Clinic of Northern Alberta
A Maclab Theatre T-Coil Hearing Loop headset which includes earbuds.
SENSORY KITS
The Citadel Theatre has Sensory Kits available for patrons, artists, staff or students.
A Sensory Kit is for individuals with sensory processing concerns. For some patrons, theatre can be an overstimulating experience. Particular lights can be too bright, warm or cold, or sounds that are too loud or grating. Sensory Kits are provided for individuals to best engage with the event. The Citadel Theatre Sensory Kits include sunglasses, disposable ear plugs and a fidget toy for focus. There are also 5 overhead earphones available for additional ear protection. The Citadel Theatre’s Sensory Kits are available at the Box Office or from a Front of House team member in the theatre lobby. You must leave your government issued ID as a deposit until the receiver and/or headset is returned at the end of the performance. The Citadel Theatre’s Sensory Kits were made by Brooke Leifso.
The items found in a Citadel Theatre Sensory kit are displayed. These items include a set of soft earplugs, a fidget item, adjustable ear muffling headphones, and sunglasses.
Equity, Diversity, Inclusion & Accessibility at the Citadel Theatre
Learn more about our approach to Equity, Diversity, Inclusion & Accessibility here.
